I had an unusual case today ( usual if you work in Lebanon with the bad internet connection we face on rainy days) while enabling the offline capability for a CRM 2011 client running on windows 7 ultimate X86 machine.
When you enable offline capability the wizard automatically connects you to the internet to download SQL 2008 express which is about 62 MB and in case the internet connection is slow or not even working, the configuration will fail.
Going through the CRM logs (access the logs by running the following command: %localappdata%\Microsoft\MSCRM) I quickly noticed the issue as you see in the picture below, clearly the wizard had created a temporary directory where the download will be placed as "SQLEXPR_1033.EXE" and the configuration was failing because the wizard was unable to complete the download.
Since i already have the binaries for SQL 2008 express downloaded previously (download file name is "SQLEXPR32_x86_ENU.exe") I renamed the file to "SQLEXPR_1033.EXE" as listed in the log and copied it to the temp directory.
When i ran the offline configuration again, the components were installed successfully and the outlook client had the offline capability enabled.
Cheers,
M.G
When you enable offline capability the wizard automatically connects you to the internet to download SQL 2008 express which is about 62 MB and in case the internet connection is slow or not even working, the configuration will fail.
Going through the CRM logs (access the logs by running the following command: %localappdata%\Microsoft\MSCRM) I quickly noticed the issue as you see in the picture below, clearly the wizard had created a temporary directory where the download will be placed as "SQLEXPR_1033.EXE" and the configuration was failing because the wizard was unable to complete the download.
Since i already have the binaries for SQL 2008 express downloaded previously (download file name is "SQLEXPR32_x86_ENU.exe") I renamed the file to "SQLEXPR_1033.EXE" as listed in the log and copied it to the temp directory.
When i ran the offline configuration again, the components were installed successfully and the outlook client had the offline capability enabled.
Cheers,
M.G
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