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Wednesday, December 14, 2011

CCA, Lync and Microsoft Dynamics CRM 2011

I am sharing with you a bit of what we are currently working on at Dynamic Objects.

In a nutshell, we're using the Customer care accelerator and integrating it with Lync and CRM 2011.

you can watch the screencast full screen here.



bluepoint said...

Interesting post. I am waiting for your next write up regarding this one. I am currently working on a solution similar to this.

Murtaza... said...

HI, I am working on a similar project where I need to integrate Lync with CCA. Can you guide me on the same?.

Unknown said...

Nice post.I need your help. I am trying to modify the CCA code to integrate it with Lync. no use. How to do it in the best possible way.

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