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Thursday, September 4, 2008

CRM Magazine Announces the Winners of the 2008 CRM Market Awards

CRM magazine announced the winners of its 2008 CRM Market Awards.
Recipients were determined through an extensive three-month process and proprietary rating formula that involves industry analysts, financial and corporate information, product and functionality assessments, and scores reflecting customer satisfaction.

Microsoft CRM won leadership in both midsize and enterprise markets,eventhough Microsoft entered the CRM world around 6 years ago.

Results are as follows:

Enterprise Suite CRM
Winner: Oracle
Leaders: Microsoft, RightNow Technologies, Salesforce.com, SAP
One to Watch: Amdocs

Midmarket Suite CRM
Winner: Salesforce.com
Leaders: Microsoft, Oracle, RightNow Technologies, Sage Software
One to Watch: NetSuite

Small Business Suite CRM
Winner: Maximizer Software
Leaders: NetSuite, Salesforce.com, SugarCRM, Zoho CRM
Ones to Watch: NetBooks and Sage Software

More info and listings are available here


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